Tuesday, August 12, 2014

Are you and your Retail Store Independent this Independence day ?


This 15th of August we will be celebrating our 68th Independence day and our freedom from Britishers. But are we really free ? Free from our unguarded thoughts and free our own people who have adopted the British policy of divide and rule, on the basis of cast, creed, social indifference's  well a lot can be discussed and debated over the matter , but today we will be sharing our thoughts on the fact that still many retail stores have not got their freedom and who are responsible for it.

Also we will be sharing how to make your retail store independent.

If we consider retail stores they are a lot dependent on various people and factors in the supply chain, and include:-

  • Suppliers & Logistics Management for in time Delivery of goods at best rates
  • Inventory Management and Control
    • Expiry Management
    • LIFO
  • In store management of perishable and non perishable goods, based on the properties and attributes of the products
  • Handling Sales, promotions, discount and customer engagement
  • Keeping track of offers from parent company
  • Handling breakages and expired items
  • Control over near expiry items
  • Handling multiple locations for sales and billing
  • Accounting and Closing
  • Handling customer advances 
  • Billing and cash handing rights
  • Handling employee’s salary and commission based on sales made by them and much more.
All these responsibilities are being divided within the store as it is almost impossible for a single person to manage all these activities, and hence the Retail Store Suffers.
As these jobs are routine and monotonous anybody who is handling them in a day to day basis is prone to do errors and thus resulting to loss of resources. Majorly people involved in retail store includes the owner, salesman, vendors (suppliers), accountants and the point of sale operator or the one who bills to the customer and takes the cash.

It is important to have a mechanism in place which can manage all these transactions and helps the owner to further strategies peacefully without worrying for the day to day operations.

ReailGraph is the solution to get your store independent, and work most effectively with centralized control in place. RetailGraph is the best software solution for your retail store, it handles all your worries.

Its key of its features includes:-

Best for Point of Sales (POS) :- It handles entire operation required at point of sales terminal, handling offers, promotions, discounts, fast billing, barcode handling, integration with weighing scale, handling return – replacement etc

Best for Inventory Management: - It manages the inventory so robustly that you can never have a expired product in your shelf and keeps check on order generation, shortage, surplus, SKU definition, multiple stock and sales locations, category wise rate & Margin, and complete stock control

Best for Financial Accounting:- It helps in managing accounting till balance sheet and P&L, Bank reconciliation, manage outstanding, PDC & Dishonoured cheques, Handling Taxes, multi level security and user rights

Best for Branch / C&F / Consignee / Distribution setup: - Complete reporting based on sales rep, area, station, outstanding / collection management, reports on ageing analysis etc.

Best for Retail Chain:- It helps in online and offline billing, centralised control, Financial accounting at HO, User rights report,

Job Works Handling:- It helps in issuing material to vendors, receiving materials from vendors and helping in production planning.

There is a lot more which can be shared about RetailGraph which acts as a point of sale software.

Conclusion:- Select the right Retail store software for your store to get the independence you and your store deserves.

Hope you liked the post, please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Tuesday, July 22, 2014

Do I need a Retail Software Solution?


Through today’s blog we will we will be sharing discussing the need of software solution for a retail store, and would like to share the awareness among retailers on a question “Do I need a Retail Software Solution? Which often confuses them to make a decision to get software for their store or not.

Before we jump into the real discussion let us understand the basic need for a software solution that is why we need software?

The answer is Software solutions are required where repeated work, complex calculations, accurate information etc is involved and has to be done most accurately with minimal chances of error and yes at minimum cost involved.

So from the brief explanation above one thing is clear that software are essential for businesses, but why for my business, as I am into retail business, and have been doing this business for ages perfectly without using any software solution.

Let us take a typical example of Grocery store to understand the need for retail software.

A typical grocery store involves following transactions and calculations to be managed:-

  • Barcode:- Standard barcodes on company products, and other products which don’t have barcodes but needs to be manage and maintained
  • Inventory management: - Most important is to manage the inventory which includes terminologies like current stock, out of stock, in stock, in transit, expiry stock etc.
  • Accounts management: - Accounts needs to be managed for sold items (now a day’s sell happens on cash, credit, debit cards) and purchases from various supplier which are distributors to different products.
  • Billing:- Very crucial for any business, in grocery retail of a departmental store billing involves, discounts, promotions, loyalty points management, schemes and various other offers shared by the companies.

We believe that the above mentioned points are enough to understand the need for a retail store software. Let us discuss each one in a bit detail and compare both the sides that is with software and without software.

  • Barcodes:- If a retail store is not using a software solution then whether it’s a standard product having barcodes imprinted or a local product with no barcode, it’s all the same, and the main challenge is to document things like the entry or Purchase date of the product, Expiry date of the product, Batch no., the product is purchased from which vendor etc, and if the store is using a software solution then all these things will be recorded and will be maintained in the software, with alert mechanism which will be helpful in case of have expired stock in inventory, and the software also helps in generating the barcode for local products which then can be managed and maintained the same way as standard products.
  • Inventory management: - Without software solution inventory management in a grocery store is a troublesome task. Managing of expiry, breakage, return, old products manually involve error which will lead to losses. Apart from it a retail store also needs to manage near expiry goods. With software in place, inventory will be managed with accuracy.
  • Billing and Accounting: - Managing manually involves challenges like calculation on, various promotional offers, applying schemes, adjusting customer loyalty, offering discounts and managing taxes on different products, and accounting for transaction which involves sale on cash and card and purchases on cheque, DD, and handling a credit cycle. All this will be managed by the software solution; and not only that but also manages the credit days for different vendors, and shows the alert once the days exceed the credit limit.


Hope you have got insights of how a software solution manages all the complex tasks and works towards excellence. This is not only quick bust save a lot on time, money and energy. The initial cost for software may seems like a Cost, but this investment has higher long term returns.

Hope you liked the post, please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Monday, July 14, 2014

Transition to a Web Based Application


Today’s story is a success story of RetailGraph which you are familiar of. Hope you remember the story of Mrs. Chopra and Simran, we have shared two stories about how they automated their store operations and have a controlled way of dealing with customers.

Refer the earlier post on http://retailgraph.blogspot.in/2013/06/retailgraph-software-for-apparels.html

As the time flies by Mr. Chopra has grown her business manifolds, with a humble beginning of only 1 small store now she has 8 huge stores across the county, and counting.

With RetailGraph all her operations were taken care of well, but still she is facing a challenge, yes challenge of accessibility of real time information from all the stores, and to able to calculate a consolidated P&L for her business.

With the existing setup software at every store, she still manages to get the store wise data and reports, but she again needs to perform an exercise to get consolidated figures for her business as a whole.

So she decided to discuss it up with the account manager assigned for her account with the challenges. The conversation and the solution were as below:

Mrs. Chopra: - Hello, I am Mrs chopra...

Acc. Mgr: - Hello, madam how are you.

Mrs Chopra: - Yes I am fine.

Acc. Mgr: - Yes please how can I help you.

Mrs. Chopra: - As you are aware I have 14 stores now and I am planning to open a couple of more in another month or so, this means a lot of travelling is involved for me to manage these stores and to open new ones. RetailGraph has helped a lot as far as independent stores are concern, but now i want to have a consolidated option available for me so that i have all the reports and analytics for my business in a real time basis, this was my purpose to call you to understand a solution to this concern of mine.

Acc. Mgr: - Yes please. I have understood your challenges in detail and the need to have a consolidated view of the information in real-time.

Mrs. Chopra: - Yes

Acc. Mgr: - In fact we have 2 solutions for you to choose from which are:-

1. RetailGraph consolidation: - same setup as you have but the Masters will be maintained at a single Location (HO) or the location you spend the maximum time, from there all the prices, categories etc can be pushed to other locations and consolidated reports and analytics can be received.

2. RetailGraph Web Module: - Everything will be on web and the username and password will be shared to the users, this will help you to get into the system any time from any place simply via an internet connection. In this module data will be on server, which you can host locally or can be put on a third party cloud.

And in future we are coming up with our Android module as well, which will have all the information available on you Android Mobile OR Tab.

Mrs. Chopra: - This is quite impressive, I am happy that I am associated with RetailGraph as my Garments Store Software. For now I will select the 2nd option of Web based Software solution, but tell me what about the data base how to maintain and manage it, currently in our existing decentralised working we have data locally maintained and backed up. Please explain how it will be managed if its all web based

Acc Mgr: - Yes sure. In Web based approach, we recommend to host your data with us or with a third party solution provider. This will ensure safety and security of data, many owner have the question in mind that will my data be secured with 3rd party or not, to which our answer is that your data will be most secured with them, as they are professionals and use tier 3 and tier 4 data centres to manage the data with high end encrypted security levels.

And to add on you can also assign area wise and region wise managers with certain rights so that they can view the data from their region only and you being at the top can view each and every detail along with analytics.

Mrs Chopra: - That’s some real insight; I understood, so let us start the transition to the web based module of RetailGraph. Thank You.

Acc. Mgr: - Thanks. Madam, we will initiate the transition process.

Conclusion:- We have solution to all your needs, We grow as you grow, RetailGraph works as standalone application, as online application with Consolidated and a complete online Application for businesses at advance level.

Hope you liked the post, please share your comments.

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Monday, July 7, 2014

Why Change is Important for a Software Solution ?

Why Change is Important for a Software Solution ?

The Only thing that is constant is change. Yes change is inevitable. 

In today blog post we will be share why change is important and how we change our software solutions.

We at SWIL make possibly every effort to keep up with the changing times and our experience of 20 years proves this.  

Our software products have catered to the requirements of different stakeholders in the supply chain including Retail Store, Chain of Stores, C&F and Distributors and the Parent or the Manufacturing Company.

In Software industry and especially which caters to the requirements of ever evolving Retail sector, where software is very crucial for business and operation, any change small or big it has to be planned well in advance for adaptation.

Change is always considered good, but unplanned change can do more harm than doing any good. SWIL is always working towards planned change and it is a planned activity which we follow religiously.

How we plan changes in our software solution:

  1. With our planned review meeting and discussion with our marketing and customer care teams we get feedback's on new requirement and change request based on their interaction with the client.
  2. The Change Requests are then evaluated by the Product Development team and further discussed on the feasibility and whether the features solve the purpose of a single client OR whether is it beneficial for a segment of clients catering to an entire industry. 
  3. The Change request is then initiated to Development team and the phase includes
    • Development
    • Testing and 
    • Released on finding it fully functional, released it with the new version of the software which may cover other such features as well OR only this feature if it’s unique to a client.
  4. This updated version is then deployed at client end and the customer care team train the client and its operators about the changes in the version and how to use them.
To add on not only did we change our versions and work towards continuous improvement and customer satisfaction, but we also change the platforms, so that the products can work on different platforms giving customers the liberty to work on Windows, Web and Android.

Our Product RetailGraph which is the best software solution for retail stores and chains works on different platforms which include:
  1. Desktop - Windows
  2. Web
  3. Mobile-Android
These applications are unique in their own way and cater to the needs of retailer. Desktops are no more a requirement, rather it has become need of the hour, without which a business suffers, similarly business application on Web and your phone is a requirement now which we have sensed and acted upon it, and going forward this will be a necessity.

Currently we have the same applications being used by different client on Window’s Desktop environment, Web Based Environment with Microsoft Azzure and also on Android.

We believe in continuous improvement, we change continuously. 


Hope you liked the blog, please share your comments.

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Saturday, May 10, 2014

The 3 Best Retail Habits

Best retail habits

For over 20 years, we have worked closely with retail and we have identified these three retail habits the most successful retailers adopt to improve accuracy and increase customer satisfaction.

Habit No 1 – Learn more about your customers

In sales it is called KYC (know your customer) it is very important for any business to know there customer and to understand them well. Knowing customer well certainly drives your business and this way you can clearly prioritize and set promotions and schemes for your customers as you are aware of what works and what does customers like to buy – whether it’s online, in store or from a catalogue? 

 It’s said ‘Knowledge is Power’, so ensure you and your staff are always engaged and ready to ask the right questions. You must ensure customer preferences, value and purchase histories are properly maintained and are in your Retail Software and captured for Future reference.

Habit No 2 – Fast and Easy access to Information

Is your face blank when someone asks you about your sales, current inventory, near expire goods, current accounts and financial position. If yes, then you must lookout for a software solution which has all these features to give you the right information every time. Accurate information not only helps you to know your current position but also helps you in drafting strategies for the future.

Information can help you in:

  • Identify best suppliers
  • Customer preferences
  • Peak sales hours
  • Best promotional scheme
  • Near Expiry items
  • Inventory reports
  • Current Account Details and profit margins 

Habit No 3 – Create ‘value based’ promotions

It is said that out of sight is out of mind, and thus it is always advisable to be in contact of you customers. You must communicate with your customer. To communicate you must ensure that at the time of billing you have saved the name, no. email id etc accurately. This helps you for all your future communications with the customer: You can also ask for customers Birthday and Anniversary as well, and send greeting on that day.

In software’s the features of send SMS and Email helps you to communicate with your customers for

  • New Offers
  • Promotion schemes
  • Birthday or Anniversary Greetings
  • Fresh Arrivals
  • Festive Season Sales etc
  • Patients can be reminded for their medication for coming months
This way you can be in touch with your customer and they will also have a sense of belongingness towards your store.

Conclusion: Think deeply about your customers and do best you can to make it easier for them decide to buy from you. Speak to RetailGraph team now to show case the Demonstration of the software which can also be integrated with your Online Retail Store.

Hope you liked the Blog. Please share your comments. 

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Saturday, May 3, 2014

Information Technology to be an Integral part of Retail

Information Technology to be an Integral part of Retail 


In today's blog post we will briefly share about IT being an integral part of retail.

With the increasing globalization in retail and the increasing entrants in the markets the competition to stay ahead and have sustainable profitability and growth is crucial for retailers. To have the competitive edge the use of Information technology has increased many folds and now it has become a necessity and part of business.

In fact it was not many years ago that IT was considered as a Cost center function in organization and limited budgets were allocated to IT which includes software, hardware, security, network etc.

But in Today’s’ age Information technology with offering catering to different industries including retail has changed the scenario. We all are happily surrounded by IT, right from the time we enter in a store to the time we leave. CCTV, RFID, Barcode, Scanners, POS, etc all have reduced the time consuming tasks and has increased the efficiency.

In addition to it retail software’s control the data in an efficient manner and not only keep track of accounts, Inventory, promotions, expiry, etc.. But provides valuable analytic and reporting, few other things are:

· Companies ability to respond to the evolving markets through enhances flexibility and agility
· Analyzing and enhancing customer data
· Helps in working effectively with One system across all stores with data synchronization
· Provide real time information.
· Saves a lot on Cost
· Transparency and tracking
· Handles Tax and much more

IT in retail or specifically the software for retail, plays many roles like of a supply chain system, Enterprise retail system, store operation systems and manages the entire retail store efficiently.

Web technologies have given a new dimension and revolution in the field of retail stores, it is technology that has given us the liberty and freedom to purchase anything anywhere just on a simple click of mouse or a touch on personal computer and smart phones.

To the likes of big ones like Amazon.com or flipcart.com, retailers can also have their own stores online an d can target their regional area by selling products online.

This is just a start, to provide excellent services and convenience to the end customer, many big giants are thinking of a step ahead for instance Amazon Prime air priding you your ordered item in 30 minutes, still under the R&D phase watch this Video http://www.amazon.com/b?node=8037720011

Yes it is technology of the future, but again its is technology which is touching our life every day and every minute.

With this we would conclude this blog, and I am sure retailers friends will always thrive to have the best of the solutions for their retail stores.

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Saturday, April 26, 2014

Distribution Management Made Easy

C&F and Distribution Management Made Easy


In today’s blog we will be sharing about how Distribution management is a very crucial task for organizations.

Distribution is an integral part of business. FMCG, Consumer Durable companies, Pharmaceutical companies are largely dependent on their Distributors for in time and effective supply of material down the supply chain.

Distributors must have the optimum stock and an accurate understanding to the sales and purchase trends to effectively store the optimum Inventory and reorder accordingly to give the right picture of Sales to the parent company for manufacturing.

The cycle looks very simple but it’s very complex and have enormous effects on business If not handled appropriately.

To start with the Manufacturer has different Distributors across the area (Country, State etc) so that it can send and store its products with them, from whom the smaller stockist or C&Fs may purchase, and from whom further the Retailer (shop owner) buy products and sales to the end customer.

This cycle involves many transactions like sales, purchase, returns, replacements, promotions, discounts, credit, outstanding. Credit, cheques etc.

The concerns starts form the 1st phase its self when the company sells the product to different distributors across the country and tries to maintain the details. It becomes very tedious task when you need to manage details for 10 different vendors it is highly time consuming activity. 

Few of the challenges faced are:

  • Communication with all the vendors
  • Sharing Central rates for all the vendors centrally,
  • Identifying the best distributor among rest
  • Monitoring and manage the credit limits and cycle of the Distributors
  • Complete Purchase Order management, good Receipts note and supplier ledger management
  • Multi location Inventory management
  • To have real time update from all the locations to have information on financial accounting, inventory, outstanding, shelf life, expiry, credit note, debit note, breakage, expiry, special bonus, discount etc.
  • State wise or country wise tax reports and registers
  • State wise or country wise VAT and E-Returns
  • Sales return notes
  • Distributor wise, age wise, outstanding list and analysis.
  • Manage breakage expiry
These are the few of the challenges which needs to be addressed in order to manage the Distributors in an effective manner. The main idea is to have visibility and transparency within the system to know the current state and trends which helps you to plan for the future.

The same is applicable for the Distributors when they further sell the stock to smaller distributors of a local area or directly to a Retailer, and again when a retailer sells the product to the end customers.

The Solution to all these is to have a Distribution Management Software which can help you handle all these concerns in a real-time basis and provides accurate information to plan for the future.

RetailGraph works as complete distribution management software which provides centralized control over the multi location C&F and distribution channel. 

As supply chain management software It helps you to work as

  1. Complete online mode: It provides real time reporting, analytics and data to trust for faster decision making based on accurate information. Internet connectivity and Static IP is a must to have at all locations for real time information transfer and 
  2. Hybrid Mode (online-offline): It allows you to work offline and data syncs with the Central database at a desired frequency of the day on the availability of Internet. It requires static IP at all locations for information transfer at the desired intervals.
The software helps to maintain exact information on the purchases from the parent company (manufacturer) and the details of sales and supply of the material to the local C&Fs, Stockiest, and retailers etc. It helps you to identify best buyers and suppliers through detailed reports and analysis.

As a warehouse management system you can have more streamlined inventory control, Reorder planning, expiry, returns, replacement, barcoding reporting and also facilitates you to share SMS and emails.

Benefits of the C&F and Distribution management software solution:

  • Single point communication to all Distributors across locations
  • Instant availability of accurate information helps in faster decisions
  • Complete inventory management with visibility on available stocks /expiry /slow moving items
  • Overall & Distributor wise business analysis
  • With ready to use software & quick implementation ,helps in enrolling new distributors
  • Easy to use software with minimal training and low TCO
  • Higher Visibility through live updates from each and every stores to HO
  • distributor wise / Area Wise / Region wise analysis
  • Single entry price updates for PAN India Locations
  • Smooth day to day transactions and reporting 
  • Area wise tax management
  • Export accounting data to Tally
  • C&F wise / Area wise / User wise login and access to have security and secrecy of information
Hope you have liked the blog. Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Monday, April 14, 2014

Check Points For Selecting the Best Software Solution for your business

Choose the Best Retail Store Software

With growing competition it is hard to hold the customer rather then making a new customer. We know and always talk about the 80-20 principle very frequently but only a few follow it.

Its the Pareto's principle or the 80-20 rule, which says for many events, roughly 80% of the effects come from 20% of the causes.  OR "80% of your sales come from 20% of your clients"

Yes this is the truth , that why it is wise to focus on those 20% of your clients that contribute to 80% of your revenues. 

In terms of Retail store the targets are the local residents and the increasing number of online buyers mostly from the 2 to 3 km radius who prefer home delivery.

With the increasing number of Retail software's and variety of options to open you own online store, retailers are left with many choices which leaves them confused with what to choose from. Retailer must be cautious before deciding on the same as this will impact their business.

In today's blog post we will be sharing all all should you check before finalizing a retail Store software solution. 

Sales, purchase inventory stocks are very basic and generic features that most software have and boost about what matters is the specific questions which really matters to your businesses. Few of the questions are as below:
  • The software is developed on which technology.
  • Is it scalable
  • Can i upgrade it to Complete Online Solution
  • Can i have a Mobile App for it
  • How fast is it for billing and reporting
  • How many reports are shared
  • Can we schedule reports
  • Can we share material across branches
  • Can we do product conversion
  • Can we set user, role rights and what the security
  • Can we manage Vendors
  • Can we manage payroll
  • Can we manage advances given
  • Can we manage the Sales man or MR incentive and more
  • Can we Run Promotions
  • Can we do customer engagement via SMS and Email
  • Can we Run Promotions and schemes
  • What is the Support On software
  • Do you have a support team
  • What are the Service level commitments 
  • What do you do for improvements in the software
  • What is the experience of your company
  • Can you share some references
  • Who is your biggest customer in terms of revenue
  • Do you have different modules or is it a single solution
and more. 

Many of these questions may look repetitive but for sure this will give a sense of responsibility in the mind of software vendor before presenting his solution to you.

No matter in what business you are, make sure you choose you clear your requirement clearly and set the expectation right. Any gap in the Expectation and what is being delivered will lead to dissatisfaction 

Since its inception SWIL and its products were highly appreciated and well accepted in the market, and it has been a long journey of 2 decades for SWIL to provide best in class software solutions to end users and businesses.

RetailGraph as a best software solution for retail stores, chains, distribution, C&F, Wholesales businesses, is comprehensive and works across platforms to provide the most scalable and robust software solution to masses.

Conclusion: All these points will help you to stay ahead in your business and serve your customers in the right manner so that you get the most out of your investment. and with RetailGraph certainly SWIL is Leading Towards Intelligent Solutions...for multiple businesses.

Hope you have liked the blog. Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Tuesday, April 1, 2014


Closing Financial Year as Smooth as Silk

Yes 2013-2014 is over yesterday, and we have just stepped in a new financial year 2014-2015 with hopes, motivation and enthusiasm to do better than the last year, to learn more and yes to earn more.

It is said that "Minds are like parachutes they work best when open"- indeed its wise thought and is applicable to every human being.

One of my friend called me today morning thanking  me and sharing that this financial year closing was as smooth as silk and looking into that yesterday only his father shared a thought while on way home, that they we will open new shops in other regions as well. So Thanks you.

This appreciation is the result of my suggestions shared with my friend and his father a year back.

Today's post is inspired from a real life instance which i experienced last year.My  friend who supports his father in their Garments Store business, which has one of the best collection in the city, and have multiple stores across the city and in other regions.

Before the story, Let us see how can we close the financial year in RetailGraph

  • Select the "Close Financial Year" tab from OPTIONS menu
  •  As you click on Closes financial year you will be routed to this screen, where in you need to click on select all and change financial year for all users if you have to change the financial year for all users and then click ok. Also you can decide on the series on whether u wish to start from 1 or from any other no.

  • Once the closing is done you can change the financial year to 2014-2015, by selecting the existing year and ticking the change financial year.
  • Once the financial year is changed it will reflect in here as seen below:

Coming back to our story today, My friend shared that, business is growing for them , but there are many leakages that we are unable to control and also managing operations for all the stores is a problem, as I can't be present at all the stores at a time, and thus we are facing many issues like:
  • Error in Reporting because of manual reports and manipulated reports from the operator of software
  • It's a tedious and monotonous process to get reports
  • Security and business secrecy is at stake
  • Many a times reports and information were couriered to us its a lengthy process
  • The Data at store and our Head Office never matches and leads to heated arguments and blame game among staff.
  • Our Turn Around time to open a new store is very high and involves a lot of unwanted cost.
  • We have a poor visibility of business due to monthly reports and that to fabricated which we can't trust.
  • Store sales man calculation depends on his relation with the store manager.
  • The main thing is accounts handling and closing, on especially on financial year closing we literally need to close our shops of at least one day to focus and close our accounts. This is a real pain
I told him, these issues can be sorted our, why don't you implement a good software for garments , it will help you with all your issues you just talked about.

He told, i know but my father is not willing to change this working style as he don't have trust on software and specially the online concept as he feels it's not safe.

Ok, you must make him understand the benefits and share about how this software will help and that to with security, and we have a meeting planned with his father, in their garments store.

I shared the benefits of the entire system and how it will be helpful to them like:

  • Access, Analyze & Reporting across the chain: Detailed reporting and analysis (like Pivot Tables (in excel) and Graphs) helps you to take strategic decisions for your business. Easy access and sharing of data enables excellent control across the chain of stores.
  • Low operating cost through best suppliers: Billing using bar-code and Data exchange via electronic medium saves time and manpower. With Reports having consumer preferences, you can plan your purchases and can choose the right supplier from Purchase trend to optimize inventory investments
  • Plan Marketing & Promotions Strategies: RetailGraph generates reports on consumer preferences & sales trends, which help you, plan your Marketing Strategy
  • Fast, efficient & personalized services to customer:  Fast billing serves customer efficiently. Offer promotions & personalized services to customer after checking customers buying trend. Same resources can manage more customers leading higher sales revenue
  • Effective control Over Pilferage: User/Department/Region wise rights to check editing of transactions and random category wise/ shelf wise stock reconciliation allows effective control over pilferage.
  • Effective centralized control @ HO: Visibility & Transparency through reports generated @ HO helps in effective control of retail chain / distribution operations.
  • Protect your investment with rich support &maintenance offer: RetailGraph is a scalable solution and can change as you grow /change with time. You can continue getting benefited from RetailGraph year on year through our Annual Maintenance Offer.
We also shared him How having an online software helps them to increase profits and expand and most importantly is secured.

Higher Visibility through live updates from each and every stores to HO

  • Automated reporting and analytic
  • Faster communication, decision making, and execution of plans
  • Store wise / Area Wise / Region wise analysis
  • Single entry price updates for PAN India Stores
  • Smooth day to day transactions and reporting
  • Export accounting data to Tally
  • Store wise / Area wise / User wise login and access to have security and secrecy of information
  • Helped in reducing time to open and make new store operational
He finally agreed and is now getting benefited from the software.

Conclusion: We all must introspect out thoughts  and discuss openly with our family and friends that are you open to new ideas and ask for a real feedback. The crux of the story is the acceptance of new resources which are beneficial for your business.

Hope you linked the blog, please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Friday, March 14, 2014

This Holi - Change Discover and Grow


Forget the past and don’t over think the future just live in the present is the best policy. To focus on what you have in hand is important.

Holi bring cheers in our life as the Festivals are known as festival of colors, love, and victory of good over the evil. Indian festivals and rituals provide us so many chances every year to
transform our self and the one around us or the one who are associated with us, that this is actually the true spirit of a festival, which tells us to let go the past, and live in the present moment and try to transform our self for good.

Transformation can be of many types, be it internally for yourself and others or be it changes for good in your business or profession.

We would like to share our experience on how RetailGraph as POS software transforms businesses and touch many lives’s regularly.

RetailGraph helps them with day to day operations of a retail store, be it billing, accounting or managing inventory m Expiry etc. It manages it all.

All you need is the motivation to change and grow. You must change yourself to bring the change in people, things, and situations around you, and yes for our Retailer friends “RetailGraph” is the change they must adopt to transform their retail business.

The change and transformation brings freedom, joy and customer satisfaction through the following features of Retail Graph.

  • Fast Billing Process using Bar Codes
  • Available in both online & offline modes
  • Automate inventory and purchase Management
  • Sales Promotions handling
  • Payment options for Cash, Credit Card, Cheque 
  • VAT & Central Sales Tax Handling
  • User Defined Day Books & Graphical Reports
  • Complete MIS View & Reporting
  • Complete Accounting upto Balance Sheet
  • Export reports to Excel/Text/PDF Formats
  • Sell in Kg/Mtr/Ltr/Sq.Ft./Pcs/Loose
  • Loyalty card & coupons
  • Weighing Machine handling
  • Option to bill for services
  • Product Conversion
  • Virtual Item/Kits Definition
  • Multiple Stock & Sales Locations

The Benefits

  • Fast, efficient & personalized services to Customers
  • Plan marketing strategy based on sales trends
  • Track consumer preferences & detail purchase history
  • Access, analyze and share data across the chain 
  • Protect your investments with rich support and maintenance offerings
  • Reduce Investment on Inventory
  • Lower Operating Cost
  • Effective Control over pilferage
  • Effective centralized control at HO

RetailGraph is developed on the proven Microsoft's Dot Net Technology with SQL server as the Back End.

  • It works across platforms and is comprehensive in nature.
  • Supported by SWIL which has 20+ years of Experience
  • Quick Implementation with Simple and easy to use Features
  • Strong After Sales support provides value for money.
So this Holi let us initiate the change with in us and move a step closer to successfully manage our retail business.

Hope you have liked the blog, do share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Friday, March 7, 2014

RetailGraph for Hotel Room Booking and Restaurant Management

Hotel Management via RetailGraph

Today's Blog will tell you how RetailGraph is used for Hotels booking and billing.

To start with you have to create Products like

* Non AC Rooms
* AC Rooms
* Food items 

In the Product Master as shown below , these will be Virtual Products. 
In RetailGraph main Menu--> Master-->Others you will see the following screen where in you need to click on Accommodation Type.

In Accommodation type you can do the following entries:
  • Click on New 
  • Enter Details Like Description ( Ex. = Non AC Room)
  • Rate Hike By ( Hotels Overcharge on a Chips packet for which Retail price is INR 10/- )
  • Round off factor if any
  • Total no. of accommodation in this category of rooms
  • The Prefix of the room for example if room no is AB 101 the AB is the Prefix.
  • From and To : Tells about the rooms which are under this category.
  • Product specific parameters can also be defined below and can set via Set Grid Layout


Once we create the Accommodation Type we can check Accommodation Layout which is in SALES MENU as shown below.


Accommodation Layout provides information on different categories of rooms in the hotel and other features as shown below: 

Advance Booking Option                                                    

Reservation Status (View All Bookings)
Today Booking:  It will have details of rooms booked today and the a different color of the room which is booked OR occupied
It has options To Create Sales Challan for items ordered by the Guest in Room.

We can simply select the items ordered and save it as a sales Challan which can be later converted to invoice at the time Guests Checks Out.

Generating Final Bill at the time of Check Out.

This way RetailGraph handles the required operations of a Hotel and can efficiently gets integrated with the Restaurant as well.

Hope you have liked the blog and have understood how RetailGraph can work for Hotel Room Reservation at Front Desk of Hotels.

Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com
Images courtsey: http://www.freedigitalphotos.net
reference of some information: http://www.wikipedia.org/

Monday, March 3, 2014

Handling Job Works in RetailGraph

RetailGraph Handles Job Work (Issue & Receive Material and Finished Goods)

We all are familiar with RetailGraph's capabilities of handling single and multi store formats. As a Retail Management System RetailGraph offer retailers a complete POS solution for managing Inventory, Accounts, Reports, Promotion, and CRM etc.

 It is equally suitable for Distribution, Wholesale business and works on Windows, Web and Android. But there is some thing more which it is capable of, this feature is of Job Works Handling.

Let us understand a little more about "Job Work" and where it is used 

A work order or job order (sometimes job ticket or work ticket, as it often has some type of ticket attached) is an order received by an organization from a customer or client, or an order created internally within the organization. A work order may be for products or services

A job order is an internal document extensively used by projects-based, manufacturing, building and fabrication businesses. A job order may be for products and/or services. In a manufacturing environment, a job order is used to signal the start of a manufacturing process and will most probably be linked to a bill of material. Hence, the job order will probably state:
  • the quantity of the product to be manufactured, built or fabricated
  • the amount of raw material to be used, its price and amount
  • the types of labor required, rate (per hour or per unit) and amount
  • the machine utilization for each machine during the routing process, its rate and amount
RetailGraph is proud to associate itself with No.1 knitwear brand in India, covering the entire range of knitted garments from inner wear to casual wear. 

With the capacity to produce over 700,000 pieces of finished goods made from the finest yarns which were sourced from across the globe. Its State of the art technology for dyeing and bleaching to maintain quality and minimize carbon foot prints.

In the below mentioned images we will be explaining the processes which were being followed in the manufacturing unit.

First is the issue of purchase order and purchase invoice.

  • Purchase Order is being raised in the software by Purchases Department.
  • Receipt of Raw Material at Plant Gate.
  • Security Check and Gate Entry 
  • Raw Material and Documents shared with Purchase Manager for checking purpose.
  • Documents received by Accounts for making purchase invoice and taking Raw Material into stores stock.


The above process describes the issues of material from one location to another location and receiving of material from one location to other.

The above process can be described in RetailGraph as follows.



This way RetailGraph handles the issue of material from one location ( Dept.) to another  and receiving semi-furnished and furnished material from other locations (Dept.)

Hope you have liked the blog and have understood how it handles the job works.

Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com
Images courtsey: http://www.freedigitalphotos.net
reference of some information: http://www.wikipedia.org/