Thursday, October 31, 2013

Retail Store Software - RetailGraph --- Growing Businesses




How Mr. Patel Celebrated a Jubilant Diwali with

"RetailGraph"

Hello, we are back with our stories, and we hope you have read our earlier posts.

Which Shares about RetailGraph and how it works as a best retail store software.

Today’s story is about a businessman and his worries, and how RetailGraph helped him celebrate his Diwali in more joyous manner.

Mr. Patel has a Big Grocery Store in has to manage the staff and transaction on his own, to add more frequent requests on phone for free home delivery in and around the region is also a task that eats out most of his time.

It was the winters and the festive season is ahead with Eid-Dusshera and Diwali line up in stock and will approach in a month’s time. Usually we clean, paint and decorate our shops, home and houses and celebrate the festival.

But this season is different for Mr. Patel, with diminishing margins and increasing operational costs he is a little worried on how things will work for him and what should be done to expand and grow.

He thought he must invest in something fruitful during the festive season to give his business a boost, he was also afraid of picking up something wrong, so thought of introspecting on the challenges he faces, so that he can get a solution to remove or reduce those challenges.

Few of the challenges faced by Mr. Patel were as below:
  • Slow billing as using local software, which hangs at times and is not robust
  • Customer Engagement (although he know many familiar faces but can’t really make a connect with them )
  • Control over near expiry goods
  • Accountability for Lessing loose item in inaccurate
  • Managing Returns and replacements 
  • Managing the Order queues for home delivery 
  • Products without barcodes
  • Inventory Management with an understanding of fast moving item, slow moving item and more reports for analysis
  • Accounting Till balance sheet, can show daily P&L statement
  • Can import export data and can analyze the details
  • Best Vendor Selection
So the requirement was clear now he want an online store for his shop, which can be integrated with the Retail Store software which is also a requirement.

Apart from the above challenges Mr. Patel also wishes for the following:

To have an online store ( as many young customers have enquired about it so that they can log in and order online – being the oldest and trusted store Mr. Patel has a very good chance to target these customers in the region.) but is afraid due to the manageability

So with all these thoughts conceptualized in mind, Mr. Patel searched online for Retail Store Software and came across RetailGraph software solution from SWIL.

He understood all the details provided on their website along with the blogs and online videos, and thought of having an                                                                            online demo.

The Demo shown to him fulfills all his requirements and few of the benefits and features of the Retail software are as:

Best for Point of Sales

  • Fast billing using barcodes
  • Can print own barcodes
  • Promotion Handling – loyalty cards and coupons

Best for Inventory Management

  • Controls near expiry items
  • Purchase Order Generation
  • Detailed Reporting and analysis to understand

Best for Financial Accounting

  • Service tax, VAT, CST Handling
  • Bank Reconciliation
  • Accounting till balance sheet

Best for Retail chain

  • Consolidated reports on web
  • User rights for reports
  • Has an option to have Online Store

Access, Analyze, & Reporting across the chain
Low Operation costs through best supplier
Plan Marketing & Promotions strategy
Fast, efficient & personalized services to customer
Effective control over pilferage
Transparency and Control

And to add on RetailGraph can also be scaled up as per the requirement, it can be work across different platforms and is quick and easy to implemented, and can be used with minimum training required.

Most importantly the company provides strong after sale’s support.

Mr. Patel was quiet satisfied with the details and the demo of the product, and finalized it.

The Solution provided to Mr. Patel, suited him the best and he has his own online Store @ http://departmental.retailg.com/departmental/

This Diwali, Mr. Patels investment has paid off well, his online store is a hit in the region among the young office going crowd, which orders grocery and other items on day to day basis, this online store is also in sync with the software deployed at store, so managing the inventory is easy and simple.

Mr. Patel has discovered an increase of Revenues during the months, thanks to Diwali season, RetailGraph and the Online Store

Indeed Mr. Patel is celebrating a jubilant Diwali with RetailGraph.

Hope you have liked the blog post – please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com














Tuesday, October 29, 2013

Reports & Analytics in Retail Store Software


NEVER ENDING FIGHT OF NEED Vs WANTS FOR REPORTS AND ANALYTIC



Today's blog post will focus on understanding the importance of Reporting and Analysis, and how we customer must be educated about its needs and wants.

Well we all are familiar with RetailGraph and its detailed reporting and analysis features which help retailers to understand the function in more profitable manner.

RetailGraph which works across different trades fulfills the reporting and analytic related needs for the retailers.

It has the following reports 

  • Sales
    • Product Wise sales
    • Sales Transaction
    •  Daily Report
    • Check List
    • Refer By Wise Sales
    • Sales Detail Report
    • Customer Ledger
    • Collection Report
    • Return Status Report
  • Purchase
    • Product Wise sale 
    • Purchase Transaction
    • Daily Report
    • Check List
    • Product wise Purchase
    • Margin Reports
    • Purchase Details Report
    • Vendor Ledger
    • Payment Report
  • Transaction Status Rerport
    • Sales Return Status 
    • Sales Cr/Dr. Note Status
    • Sales Order Status
    • Sales Challan Status
    • Purchase Return Status
    • Purchase Cr./Dr. Note Status
    • Purchase Order Status
    • Purchase Challan Status
  • Account Reports
    • Day Books
    • Ledger Display
    • Trial Balance
    • Trading Account
    • Profit and Loss A/c
    • Balance Sheet
    • Funds Flow
    • Account Group Details
    • Bank Reconciliation Reports
  • Inventory Reports
    • Sales and Stock
    • Stock Details
    • Stock Ageing
    • Non Salable Goods In Stock
    • Hold Stock
    • Non Moving Items
    • Excess Stock
    • Expiry Details
    • Near Expiry Goods Purhase
    • Vendor Wise Near Expiry Analysis
    • Recorder Detail
    • Fast Moving Items
    • Min Qty Best Vendor Reorder Details
    • Product Wise Stock Transfer
    • Stock Ledger
    • Adjustment Report
    • Indent Report
    • Stock Transfer Report
    • Price List
    • Stock Valuation Reports
  • Profit Reports
    • Month Wise
    • Date Wise 
    • Customer Wise
    • Product Wise
    • Invoice Wise
    • Current Stock Profit
  • Customer Reports
    • Customer License expiry Report
  • VAT Forms
  • Declaration Reports
    • Form Stock Position
    • Pending Invoice Details
    • Form Register Report
  • User Check List
  • Check List
  • Schedule Report
  • Daily Summary Report

ANALYSIS DETAILS INCLUDE

  • Product Wise Sales
  • Sales Transaction
  • Product Wise Purchase
  • Purchase Transactions
  • Stock Ageing
  • Receivables
  • Receivables Ageing
  • Payable
  • Payable Ageing 
  • Collection Report
  • Ledger Display
  • Trail Balance
  • Stock Details
  • Sales and Stock
That is to much right, 

And to add on further these reports have other combination to have more detailed reporting and analysis. So RetailGraph has ample of reports for your needs and requirements.

But still coming back to the point of Need and Want, software users must understand and clearly differentiate between their needs and wants to finalize the best solution for them. Best in terms of the work as well as commercially.

A need can further be divided into
(1) Stated needs, 
(2) Real needs, 
(3) Unstated needs,
(4) Delight needs, and 
(5) Secret needs.

Responding only to the stated need may short change the customer. For example, if a customer enters a hardware store and asks for a sealant to seal glass window panes, she is stating a solution, not a need. If the salesperson suggests that tape would provide a better solution, the customer may appreciate that the salesperson met her need and not her stated solution.

Hence both for the vendor and the customer it is very crucial to understand the needs to have the best experience through the software.

We at SWIL make sure that we understand the need in totality before sharing the solution.

We believe that solution needs has to be defined such that it covers what is immediately needed and it must have a little room to expand considering the future plans.

Retailgraph Covers reporting and analytic in detailed way, and we also develop customized reporting based on the special requirement of our clients.

However we feel it is more important for businesses to understand what is needed and what suits them, as there are Nth no. of reports and analytic which can be inferred and one can come up with, but is it really needed or required is the question that organisation must consider and ask themselves.

Hope you have liked the blog and the details shared. Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

















Monday, October 28, 2013

Inventory Management is an essential part of Retail Management

Importance of Inventory Management

In a retail Store, managing inventory is very crucial and an integral of store management.

Inventory management involves different tasks like Product conversion, Issue Location Transfer, Receive Location Transfer, Reconcile Current Stock, Shortage, Surplus, Opening Stock Entry, Reconcile Opening Stock, Calculate Stock Value and much more. 



Above mentioned details are used for effectively managing the inventory.

Inventory management can be broadly classified in two ways:

Decentralized: Where in Purchase of inventory is done at individual store levels

Centralized: Where in Centralized purchase is done and then the inventory is distributed among the stores.

Inventory management is done to have the optimum count available, so that the customer always have the availability of products which will help retailers to provide a better experience to the customer through availability of stocks.

But not only stock availability is important but the availability of fresh stock is as much important as well, today consumer prefer to buy the best for his family and himself, and never minds checking the expiry & manufacturing date of the products. Thus rotating stock and keeping fresh stock is as much important as having the availability of the stock.

RetailGraph Helps retailers in managing the right inventory based on analytic of the buying behavior and pattern of the store.

Inventory management challenges are different for different industries, and varies from industry to industry.

RetailGraph support different trades and and helps to mitigate these challenges, It provides the following reports which will help in Inventory Management and control.
  • Sales and Stock
  • Sales Details
  • Stock Details
  • Stock Ageing
  • Non Salable Goods in Stock
  • Hold Stock
  • Non Moving Items
  • Excess Stock 
  • Expiry Details
  • Near Expiry Goods Purchased
  • Vendor wise Near Expiry Analysis
  • Reorder Details
  • Fast Moving Items
  • Min Qty Best Reorder Details
  • Product Wise Stock Transfer
  • Stock Ledger
  • Adjustment Reports
  • Indent Report
  • Stock Transfer Report
  • Price List
  • Stock Valuation Reports
These reports provides a detailed insight view and analysis of the the Inventory and provides right direction to measure and control the optimum inventory level, which in turn helps in increase of profitability.

Through these reports and their analysis "RetailGraph" provides a lot more insight and helps to the store owners and facilitate them with the power of analysis.

Benefits of Inventory Management through RetailGraph:
  • Inventory Balance
  • Inventory Turnover
  • Repeat Customers
  • Accurate Planning
  • Warehouse Organization
  • Employee Efficiency
  • Inventory Orders
  • Inventory Tracking
  • Time Saving
  • Cost Cutting
Hope you have liked the blog. Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Friday, October 25, 2013

CARE FOR YOUR CUSTOMERS AND THEY CARE FOR YOU

CARE FOR YOUR CUSTOMERS AND THEY CARE FOR YOU


Yes its a win - win game if you care for your customer they also care for you by renewing the contract, sharing leads, spreading positive word of mouth and more.

Today's blog will focus toward customer experience and how it leads to higher profits and a win-win for the supplier and the customer.

Retailers and organisations have best customer experience while working with RetailGraph, and it enables them to provide the same to their end customer.

It is most crucial for companies to not let their customer face the "Post Sales Resonance", irrespective of the purchases made customers tend to experience this when not treated in the right manner after sales or the product doesn't perform as expected OR as shown during the demo.

It is crucial on the part of the companies to have a strong after sales services division which not only serves the customers who were facing problem but manages and maintains companies reputation and builds a positive image in the marketplace.

With RetailGraph you can be rest assured for the after sales support and services as the company has a dedicated Support center. We have a dedicated Customer Care Team which handles customer queries and provide online support.

Customer Care has always been a very essential part of businesses and it is important to address and handle customer queries and close the incidents raised by customers.

Incidents can further be classified into severity and priorities. To be precise majorly it depends on the following factors:

  • Whether the Billing has stopped
  • Whether the incident caused a business loss
  • Whether the majority of users are effected from the incident
  • Whether the key users are effected by the incident and more....
With RetailGraph you can be rest assured of services as we have a set pattern and process which we follow to provide services to our customer right from the beginning.

To start with we provide proper training after the installation of the solution, and takes acknowledgement from the customer. We provide training to the group of users as suggested by the customer. We also set the working pattern in the software as understood an shared by the customer and starts the transaction and software working at customers end.
Once the Day to day working has stated then the customer care team takes care of queries and concerns faced by the customer.

The Response and Resolution is based on the severity and priority of the incident.



Thus in this way we provide the continuous support to our customers and resolve the concerns.and also supports our customers by providing up gradation whenever a new version of the software is released. 

Hope you have liked the blog, pleas share your comments.


RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

Friday, October 18, 2013

STAY AHEAD IN THE GAME

"STAY AHEAD IN THE GAME"


In today blog we will be discussing on how it is important to stay 
ahead in the game which is BUSINESS

Businesses wishes to stay ahead of competition and always want to generate more and more profits, and at the same time reduce Cost.

We can say that COST is inversely proportional to MARGINS OR PROFITS, however you can reduce your cost to an extent to deliver the quality product and service.

We all are aware of the fact the the businesses are always changing and evolving, and so does the customers, so we must go with the flow and become smarter for business benefits.

BECOME SMARTER WITH "RETAILGRAPH" WHICH OPERATES ON LATEST TECHNOLOGIES WHICH ARE MUCH NEEDED FOR YOUR BUSINESSES

# MOVE TO CLOUD WITH RETAILGRAPH - Don't delay any further


Businesses are moving to cloud services and take advantage of reduced capital costs and major time saving from the hosted platform for their IT-Services. Also you can choose the service model which suits you the best. According to a Research the spending on hosted services is growing @ 24% annually among Small and Medium Business.With RetailGraph you can host your database on Windows Azure cloud and work worry free with reduced cost.


Invest only when needed - no point in paying more when it works with lesser resources

# WORK & SEE REPORTS ON THE GO -  MOBILE & REMOTE USAGE AVAILABLE WITH    RETAILGRAPH


RetailGraph works across platforms which gives management the flexibility to check reports on the move anywhere just on a click on their SMARTPHONES. Research shows that 85% Small and Medium Business uses smartphones in business.

Smartphone’s and touch screen devices are going to play a major role in this technological retail revolution.
Flexible reporting and Business Options 


# TIMELY & ACCURATE DATA & INFORMATION - IS THE MOST IMPORTANT TOOL FOR ANY BUSINESS 


Retail is all about customer experience and to achieve that you need accurate and timely reports, and analytic which helps you take more accurate and informed decisions.Efficiency of operations is critical in today's Retail environment and RetailGraph supports Retailers for smooth operations and informed decision making.

Unlocks the value of your data for better customer experience and to generate more Business with RetailGraph. Explore Reports and Analytic as needed. 



SALES REPORTS - PURCHASE REPORTS - ACCOUNTS - INVENTORY - PROFITS - CUSTOMER - VAT FORMS - DECLARATION  - MIS VIEW and MORE...........


With all these options at hand, RetailGraph is a Software solution which is best suited for the Enterprises to manage their Distribution and Sales Network.

Hope you have liked the post, please share your comments

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines) 

Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com








Thursday, October 3, 2013

Refer Queries and Earn INR 10,000/- and above per month

Hi,
Greetings from RetailGraph.


We are happy to introduce you about the
"Re seller Plan"

RetailGraph provides a chance to individuals and business owners to earn 10,000/- and above per month by simply investing 
30 mins a day and 
by sharing Software Leads / Queries with us on CRM.
For more information please view this video tutorial for your reference


Hope the Plan is clear from the video you have just seen, you may also refer the below details for your consideration.

STEP 1: EARN INR 100/- FOR EACH VALIDATED & UNIQUE LEAD ENTERED IN CRM.

STEP 2: EARN INR 200/- ON COMPLETION OF RETAILGRAPH DEMO FOR THE VALIDATED LEAD.

STEP 3: EARN INR 500/- ON ORDER FINALIZATION & PAYMENT COLLECTION FOR THE VALIDATED LEAD.

STEP 4: EARN INR 1000/- ON INVOLVING AND PROVIDING INSTALLATION, PAYMENT AND SUPPORT AT THE CLIENT SITE.

STEP 5: EARN INR 1000/- EVERY YEAR ON COLLECTION OF AMC AFTER AN YEAR OF INSTALLATION OF RETAILGRAPH. (This involves relationship building, timely support and assistance to client).

SIMPLY ENGAGE AND EARN

Once you register on CRM,  a new user id and password will be created, and for next login you can use the id and password.

Also you can enter your leads in the software and can also view their status later, which includes remarks like whether demo is provided or not, how many leads you have submitted and their current status.

Currently we are inviting leads for Pharmaceutical Stores and Readymade Garments Stores.


THINK YOU CAN DO IT.

What are you waiting for REGISTER NOW @ http://reseller.retailg.com/reseller/

RetailGraph Team
SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com