Monday, April 14, 2014

Check Points For Selecting the Best Software Solution for your business

Choose the Best Retail Store Software

With growing competition it is hard to hold the customer rather then making a new customer. We know and always talk about the 80-20 principle very frequently but only a few follow it.

Its the Pareto's principle or the 80-20 rule, which says for many events, roughly 80% of the effects come from 20% of the causes.  OR "80% of your sales come from 20% of your clients"

Yes this is the truth , that why it is wise to focus on those 20% of your clients that contribute to 80% of your revenues. 

In terms of Retail store the targets are the local residents and the increasing number of online buyers mostly from the 2 to 3 km radius who prefer home delivery.

With the increasing number of Retail software's and variety of options to open you own online store, retailers are left with many choices which leaves them confused with what to choose from. Retailer must be cautious before deciding on the same as this will impact their business.

In today's blog post we will be sharing all all should you check before finalizing a retail Store software solution. 

Sales, purchase inventory stocks are very basic and generic features that most software have and boost about what matters is the specific questions which really matters to your businesses. Few of the questions are as below:
  • The software is developed on which technology.
  • Is it scalable
  • Can i upgrade it to Complete Online Solution
  • Can i have a Mobile App for it
  • How fast is it for billing and reporting
  • How many reports are shared
  • Can we schedule reports
  • Can we share material across branches
  • Can we do product conversion
  • Can we set user, role rights and what the security
  • Can we manage Vendors
  • Can we manage payroll
  • Can we manage advances given
  • Can we manage the Sales man or MR incentive and more
  • Can we Run Promotions
  • Can we do customer engagement via SMS and Email
  • Can we Run Promotions and schemes
  • What is the Support On software
  • Do you have a support team
  • What are the Service level commitments 
  • What do you do for improvements in the software
  • What is the experience of your company
  • Can you share some references
  • Who is your biggest customer in terms of revenue
  • Do you have different modules or is it a single solution
and more. 

Many of these questions may look repetitive but for sure this will give a sense of responsibility in the mind of software vendor before presenting his solution to you.

No matter in what business you are, make sure you choose you clear your requirement clearly and set the expectation right. Any gap in the Expectation and what is being delivered will lead to dissatisfaction 

Since its inception SWIL and its products were highly appreciated and well accepted in the market, and it has been a long journey of 2 decades for SWIL to provide best in class software solutions to end users and businesses.

RetailGraph as a best software solution for retail stores, chains, distribution, C&F, Wholesales businesses, is comprehensive and works across platforms to provide the most scalable and robust software solution to masses.

Conclusion: All these points will help you to stay ahead in your business and serve your customers in the right manner so that you get the most out of your investment. and with RetailGraph certainly SWIL is Leading Towards Intelligent Solutions...for multiple businesses.

Hope you have liked the blog. Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com




Tuesday, April 1, 2014

NEW OUTLOOK FOR THE NEW YEAR

Closing Financial Year as Smooth as Silk

Yes 2013-2014 is over yesterday, and we have just stepped in a new financial year 2014-2015 with hopes, motivation and enthusiasm to do better than the last year, to learn more and yes to earn more.

It is said that "Minds are like parachutes they work best when open"- indeed its wise thought and is applicable to every human being.

One of my friend called me today morning thanking  me and sharing that this financial year closing was as smooth as silk and looking into that yesterday only his father shared a thought while on way home, that they we will open new shops in other regions as well. So Thanks you.

This appreciation is the result of my suggestions shared with my friend and his father a year back.

Today's post is inspired from a real life instance which i experienced last year.My  friend who supports his father in their Garments Store business, which has one of the best collection in the city, and have multiple stores across the city and in other regions.

Before the story, Let us see how can we close the financial year in RetailGraph

NOTE: YOU MUST TAKE BACK UP OF YOUR DATA BEFORE CLOSING AND CHANGING FINANCIAL YEAR.
  • Select the "Close Financial Year" tab from OPTIONS menu
OPTIONS-->CLOSE FINANCIAL YEAR
  •  As you click on Closes financial year you will be routed to this screen, where in you need to click on select all and change financial year for all users if you have to change the financial year for all users and then click ok. Also you can decide on the series on whether u wish to start from 1 or from any other no.
CLOSING THE FINANCIAL YEAR

  • Once the closing is done you can change the financial year to 2014-2015, by selecting the existing year and ticking the change financial year.
CHANGING THE FINANCIAL YEAR
  • Once the financial year is changed it will reflect in here as seen below:
CHANGED FINANCIAL YEAR TO 2014-2015
Once again please NOTE: YOU MUST TAKE BACK UP OF YOUR DATA BEFORE CLOSING AND CHANGING FINANCIAL YEAR.

Coming back to our story today, My friend shared that, business is growing for them , but there are many leakages that we are unable to control and also managing operations for all the stores is a problem, as I can't be present at all the stores at a time, and thus we are facing many issues like:
  • Error in Reporting because of manual reports and manipulated reports from the operator of software
  • It's a tedious and monotonous process to get reports
  • Security and business secrecy is at stake
  • Many a times reports and information were couriered to us its a lengthy process
  • The Data at store and our Head Office never matches and leads to heated arguments and blame game among staff.
  • Our Turn Around time to open a new store is very high and involves a lot of unwanted cost.
  • We have a poor visibility of business due to monthly reports and that to fabricated which we can't trust.
  • Store sales man calculation depends on his relation with the store manager.
  • The main thing is accounts handling and closing, on especially on financial year closing we literally need to close our shops of at least one day to focus and close our accounts. This is a real pain
I told him, these issues can be sorted our, why don't you implement a good software for garments , it will help you with all your issues you just talked about.

He told, i know but my father is not willing to change this working style as he don't have trust on software and specially the online concept as he feels it's not safe.

Ok, you must make him understand the benefits and share about how this software will help and that to with security, and we have a meeting planned with his father, in their garments store.

I shared the benefits of the entire system and how it will be helpful to them like:

  • Access, Analyze & Reporting across the chain: Detailed reporting and analysis (like Pivot Tables (in excel) and Graphs) helps you to take strategic decisions for your business. Easy access and sharing of data enables excellent control across the chain of stores.
  • Low operating cost through best suppliers: Billing using bar-code and Data exchange via electronic medium saves time and manpower. With Reports having consumer preferences, you can plan your purchases and can choose the right supplier from Purchase trend to optimize inventory investments
  • Plan Marketing & Promotions Strategies: RetailGraph generates reports on consumer preferences & sales trends, which help you, plan your Marketing Strategy
  • Fast, efficient & personalized services to customer:  Fast billing serves customer efficiently. Offer promotions & personalized services to customer after checking customers buying trend. Same resources can manage more customers leading higher sales revenue
  • Effective control Over Pilferage: User/Department/Region wise rights to check editing of transactions and random category wise/ shelf wise stock reconciliation allows effective control over pilferage.
  • Effective centralized control @ HO: Visibility & Transparency through reports generated @ HO helps in effective control of retail chain / distribution operations.
  • Protect your investment with rich support &maintenance offer: RetailGraph is a scalable solution and can change as you grow /change with time. You can continue getting benefited from RetailGraph year on year through our Annual Maintenance Offer.
We also shared him How having an online software helps them to increase profits and expand and most importantly is secured.

Higher Visibility through live updates from each and every stores to HO

  • Automated reporting and analytic
  • Faster communication, decision making, and execution of plans
  • Store wise / Area Wise / Region wise analysis
  • Single entry price updates for PAN India Stores
  • Smooth day to day transactions and reporting
  • Export accounting data to Tally
  • Store wise / Area wise / User wise login and access to have security and secrecy of information
  • Helped in reducing time to open and make new store operational
He finally agreed and is now getting benefited from the software.

Conclusion: We all must introspect out thoughts  and discuss openly with our family and friends that are you open to new ideas and ask for a real feedback. The crux of the story is the acceptance of new resources which are beneficial for your business.

Hope you linked the blog, please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com







Friday, March 14, 2014

This Holi - Change Discover and Grow

CHANGE-DISCOVER-GROW

Forget the past and don’t over think the future just live in the present is the best policy. To focus on what you have in hand is important.

Holi bring cheers in our life as the Festivals are known as festival of colors, love, and victory of good over the evil. Indian festivals and rituals provide us so many chances every year to
transform our self and the one around us or the one who are associated with us, that this is actually the true spirit of a festival, which tells us to let go the past, and live in the present moment and try to transform our self for good.

Transformation can be of many types, be it internally for yourself and others or be it changes for good in your business or profession.

We would like to share our experience on how RetailGraph as POS software transforms businesses and touch many lives’s regularly.


RetailGraph helps them with day to day operations of a retail store, be it billing, accounting or managing inventory m Expiry etc. It manages it all.

All you need is the motivation to change and grow. You must change yourself to bring the change in people, things, and situations around you, and yes for our Retailer friends “RetailGraph” is the change they must adopt to transform their retail business.

The change and transformation brings freedom, joy and customer satisfaction through the following features of Retail Graph.


  • Fast Billing Process using Bar Codes
  • Available in both online & offline modes
  • Automate inventory and purchase Management
  • Sales Promotions handling
  • Payment options for Cash, Credit Card, Cheque 
  • VAT & Central Sales Tax Handling
  • User Defined Day Books & Graphical Reports
  • Complete MIS View & Reporting
  • Complete Accounting upto Balance Sheet
  • Export reports to Excel/Text/PDF Formats
  • Sell in Kg/Mtr/Ltr/Sq.Ft./Pcs/Loose
  • Loyalty card & coupons
  • Weighing Machine handling
  • Option to bill for services
  • Product Conversion
  • Virtual Item/Kits Definition
  • Multiple Stock & Sales Locations

The Benefits


  • Fast, efficient & personalized services to Customers
  • Plan marketing strategy based on sales trends
  • Track consumer preferences & detail purchase history
  • Access, analyze and share data across the chain 
  • Protect your investments with rich support and maintenance offerings
  • Reduce Investment on Inventory
  • Lower Operating Cost
  • Effective Control over pilferage
  • Effective centralized control at HO

RetailGraph is developed on the proven Microsoft's Dot Net Technology with SQL server as the Back End.

  • It works across platforms and is comprehensive in nature.
  • Supported by SWIL which has 20+ years of Experience
  • Quick Implementation with Simple and easy to use Features
  • Strong After Sales support provides value for money.
So this Holi let us initiate the change with in us and move a step closer to successfully manage our retail business.

Hope you have liked the blog, do share your comments.


RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com







Friday, March 7, 2014

RetailGraph for Hotel Room Booking and Restaurant Management

Hotel Management via RetailGraph

Today's Blog will tell you how RetailGraph is used for Hotels booking and billing.

To start with you have to create Products like

* Non AC Rooms
* AC Rooms
* Food items 

In the Product Master as shown below , these will be Virtual Products. 
PRODUCT MASTER
In RetailGraph main Menu--> Master-->Others you will see the following screen where in you need to click on Accommodation Type.

MENU-->MASTER-->OTHERS
In Accommodation type you can do the following entries:
  • Click on New 
  • Enter Details Like Description ( Ex. = Non AC Room)
  • Rate Hike By ( Hotels Overcharge on a Chips packet for which Retail price is INR 10/- )
  • Round off factor if any
  • Total no. of accommodation in this category of rooms
  • The Prefix of the room for example if room no is AB 101 the AB is the Prefix.
  • From and To : Tells about the rooms which are under this category.
  • Product specific parameters can also be defined below and can set via Set Grid Layout

ACCOMMODATION TYPE

Once we create the Accommodation Type we can check Accommodation Layout which is in SALES MENU as shown below.

MENU IN SALES

ACCOMMODATION LAYOUT
Accommodation Layout provides information on different categories of rooms in the hotel and other features as shown below: 

Advance Booking Option                                                    

ADVANCE BOOKING
Reservation Status (View All Bookings)
RESERVATION STATUS
Today Booking:  It will have details of rooms booked today and the a different color of the room which is booked OR occupied
TODAY BOOKING
It has options To Create Sales Challan for items ordered by the Guest in Room.

We can simply select the items ordered and save it as a sales Challan which can be later converted to invoice at the time Guests Checks Out.

SALES CHALLAN
Generating Final Bill at the time of Check Out.

CHECK OUT
This way RetailGraph handles the required operations of a Hotel and can efficiently gets integrated with the Restaurant as well.

Hope you have liked the blog and have understood how RetailGraph can work for Hotel Room Reservation at Front Desk of Hotels.

Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com
Images courtsey: http://www.freedigitalphotos.net
reference of some information: http://www.wikipedia.org/

































Monday, March 3, 2014

Handling Job Works in RetailGraph

RetailGraph Handles Job Work (Issue & Receive Material and Finished Goods)

We all are familiar with RetailGraph's capabilities of handling single and multi store formats. As a Retail Management System RetailGraph offer retailers a complete POS solution for managing Inventory, Accounts, Reports, Promotion, and CRM etc.

 It is equally suitable for Distribution, Wholesale business and works on Windows, Web and Android. But there is some thing more which it is capable of, this feature is of Job Works Handling.


Let us understand a little more about "Job Work" and where it is used 

A work order or job order (sometimes job ticket or work ticket, as it often has some type of ticket attached) is an order received by an organization from a customer or client, or an order created internally within the organization. A work order may be for products or services

A job order is an internal document extensively used by projects-based, manufacturing, building and fabrication businesses. A job order may be for products and/or services. In a manufacturing environment, a job order is used to signal the start of a manufacturing process and will most probably be linked to a bill of material. Hence, the job order will probably state:
  • the quantity of the product to be manufactured, built or fabricated
  • the amount of raw material to be used, its price and amount
  • the types of labor required, rate (per hour or per unit) and amount
  • the machine utilization for each machine during the routing process, its rate and amount
RetailGraph is proud to associate itself with No.1 knitwear brand in India, covering the entire range of knitted garments from inner wear to casual wear. 

With the capacity to produce over 700,000 pieces of finished goods made from the finest yarns which were sourced from across the globe. Its State of the art technology for dyeing and bleaching to maintain quality and minimize carbon foot prints.

JOB WORKS FOR THE EXCLUSIVE BRAND
In the below mentioned images we will be explaining the processes which were being followed in the manufacturing unit.

First is the issue of purchase order and purchase invoice.

DETAIL
  • Purchase Order is being raised in the software by Purchases Department.
  • Receipt of Raw Material at Plant Gate.
  • Security Check and Gate Entry 
  • Raw Material and Documents shared with Purchase Manager for checking purpose.
  • Documents received by Accounts for making purchase invoice and taking Raw Material into stores stock.


PROCESS AND WORK FLOW

The above process describes the issues of material from one location to another location and receiving of material from one location to other.

The above process can be described in RetailGraph as follows.

ISSUE MATERIAL FOR JOB WORKS


RECEIVE MATERIAL FOR JOB WORKS
JOB WORKS

This way RetailGraph handles the issue of material from one location ( Dept.) to another  and receiving semi-furnished and furnished material from other locations (Dept.)

Hope you have liked the blog and have understood how it handles the job works.

Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com
Images courtsey: http://www.freedigitalphotos.net
reference of some information: http://www.wikipedia.org/





Saturday, March 1, 2014

Online Pharma Store - A step ahead of Competition

RetailGraph and Retail Store Software are synonymous and RetailGraph holds this attribute in all aspects for a Retailer.

Today's blog will focus towards the increasing adaptability of Online Purchases and how consumers are more open to purchase online.

I wrote last about Online buying where in we spoke about Shopping Online vs Shopping On Store This was almost a year back.

There are a lot of changes that has happened in this one year. Some of the generic insights which we all agree to are:

  • Increased Internet Users
  • Increase online Buyers
  • Increased Online Purchases 
  • Increase in E-Commerce Market size 
  • Increase use of Internet by Mobile Users and more 
and all of these are indicating one common thing which is "Increasing Online market and customer".

Let us understand this from a small story: Two Pharmaceutical Stores of Mr. Shyam and Mr. Ram catering to a locality.

Pharmaceutical Store
A typical pharmaceutical store caters to a wide range of product range. Mr. Shyam understood the importance of Online world and was quick to implement RetailGraph  E-Store for his Pharmaceutical store, and included the web address in his bills that he provides to the customers.

And on top of that at the time when he handles bills to the customers he simply highlights " We have our online store as well you can also purchase from our Website and we deliver in time"

This has become a hit in a few months and the tech savvy locality has become a loyal customer of Shyam Medical Store. Which leads to a decrease in revenues of Ram's store.

This way Mr. Shyam simply beat his competition with his Online Store.


Users are more aware and lesser afraid in buying Online than ever before. The Online Purchases are not only restricted to Garments, shoes and accessories but are prevalent in the most important parts of our lives yes i am talking about Medicines Or Chemist Store Or Pharmacy.

Online Drug purchase is a fairly young concept in India, and almost all the early entrants (Drug stores) who have adopted it are benefited from it.

RetailGraph which works as a POS software for pharmaceutical stores, also has the capability which enables the retailers to open their own Online Pharmacy shops and that too in no time.

Yes its true, if you are RetailGraph user you can open your own Online Store which will be in sync with your Store through RetailGraph so that you can easily manage your stock inventory and other operations.

Having an Online Store has its own benefits for Customer and Store Owners, Few of those are as below:
Special Online Prices
  • Increased Business Reach 
  • You sell 24x7 - More Business
  • Store Promotion and Branding
  • Ease to Customer
  • Can order any time and from home, office and while traveling
  • Peace of mind and stress free purchase and much more
RetailGraph has a variety of designs to choose from for the customers. You can customize our website yourself with easy to use features, can include product images, details and about your business. You can create multiple pages like 



About us | Our Offerings | Why Us | Contact us and more

Reach out to more consumers
RetailGraph is successfully implemented and operational for these Online Pharmaceutical Stores
Apart from having all the benefits of an Online Store you also get the assurance of your online store management with RetailGraph and which is integrated with your RetailGraph application at your physical store.

Key benefits with RetailGraph E-Store are:
  • Access, Analyze & Reporting across the chain
  • Low operating cost through best suppliers
  • Plan Marketing & Promotions Strategies
  • Fast, efficient & personalized services to customer
  • Effective control Over Pilferage
  • Effective centralized control @ HO
  • Protect your investment with rich support &maintenance offer
Why Only RetailGraph
  • Comprehensive and Works across platform: 
  • Specially Designed For Retail Stores & Chains 
  • Web based Technology 
  • Product from the most Experienced Company 
  • Very Easy & Fast Implementation 
  • Very Simple & Easy to Use R
  • Minimum Training Requirements 
  • Cost Effective Solutions 
  • Strong After Sales Services 
  • Product from an ISO Certified and Microsoft Small Business Specialist Company
Hope the blog is informative, and the importance of Online Marketing to evolve as a leader is understood.

Hope you liked the blog. Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com
Images courtsey: http://www.freedigitalphotos.net

Saturday, February 22, 2014

ARE YOU SWIFT FOR YOUR BUSINESS

Are you prepared to be swift enough for your Retail Business ?


Regardless of your organization whether its small or big, online or offline, national or international, selling products or services, there is one thing that is of highest relevance to all of them is  PROMPTNESS

It matters more than ever in a quickly changing world. Companies which want to survive need to become fast and agile.

This is not a new finding; we all know it but how to achieve it is a tough question.

For different businesses speed and promptness has different aspects, and in retail on-time response, delivery and accuracy are the major factors for success, with RetailGraph information is always handy leading you towards success.

RetailGraph Features that helps you in being Prompt in your business are:


  •  Quick Implementation of Software
  •  Faster Training and adaptability
  • Fast Billing Process using Bar Codes
  • Available in both online & offline modes
  • Automate inventory and purchase Management
  • Sales Promotions handling
  • Payment options for Cash, Credit Card, Cheque 
  • VAT & Central Sales Tax Handling
  • User Defined Day Books & Graphical Reports
  • Complete MIS View & Reporting
  • Complete Accounting upto Balance Sheet
  • Export reports to Excel/Text/PDF Formats
  • Sell in Kg/Mtr/Ltr/Sq.Ft./Pcs/Loose
  • Loyalty card & coupons
  • Weighing Machine handling
  • Product Conversion
  • Virtual Item/Kits Definition
  • Multiple Stock & Sales Locations
  • Speedy after sales support
  • Easy Data import export Features
  • Manage and update new products quickly
  • Faster availability of reports and analytics
  • Faster response and communication with Vendors and Customers
  • Fast Decision making with effective centralized control
  • Speedy sale, purchase and other transactions
  • Controlling near expiry and much more.

How to be swift for your business ? 

Well RetailGraph is the answer for it and we have explain it in the above points.


Retailers must understand  Why Only RetailGraph is the right choice for them 

The below mentioned points will surely help you decide.

  • RetailGraph is Specially Designed For Retail Stores & Chains and covers A to Z requirements of a retail store.
  • Empowered with unique features specially required for retail business, RetailGraph stands apart from other general accounting and inventory software’s .
  • It has got POS module for retail store, central store module for distribution and web based HO module for management of chain store operations.
  • Web based Technology RetailGraph is developed in .Net environment that allows you to have your complete business operations online or on network. 
  • It enables you with the power of accessing your business remotely form anywhere RetailGraph can be used in online or offline mode at stores.
  • Product from the most Experienced Company with more than 150years of cumulative manpower experience in retail and distribution software and has got 20000 + clients in Healthcare and Retail Industry in various states of India and abroad. It has been awarded ISO 9001:2008 certification for its services
  • Very Easy & Fast Implementation
  • Very Simple & Easy to Use with Minimum Training Requirements
  • Cost Effective Solutions RetailGraph can be deployed in single user/multi user , single location/multi location , single store/multi store format as per requirement . Central Store module and HO module can be deployed later on.
  • Strong Sales Services RetailGraph is backed with a very strong support system to ensure instant attention to any of your issues like introduction to new tax system, changes in invoice formats etc. You can also avail online support on RetailGraph through internet.
RetailGraph is the best software solution for retail stores and chains which helps retailer with speedy solution to manage their stores in an effective manner.

Sometimes it is better to spend a little to gain a lot, rather than spend nothing for little return. After all, it could take you ahead in your business with speedy returns on your investments.

Hope you have liked the blog. Please share your comments.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com
Images courtsey: http://www.freedigitalphotos.net