Tuesday, December 31, 2013

Retailers Don't Hold Back Your New Year Resolution

Taking a new year resolution is the easiest thing one does, and forgetting it in a weeks time or by the end of january is common too.

Let me ask you a simple question, what for do we take a new year resolution ?

I am sure the answer is to pick up good habits, or to do some thing better on our school, college, office, businesses, employees and so on. Some new year resolutions are to stop the bad habits we have like, smoking, Drinking and drugs etc...

So why this new year resolution is all about and why majority of individuals take new year resolution, well the answer , to have a new and fresh start to life, relations, businesses and make things better for us and everyone who is associated with us.

For retailers new year resolutions is to improve the customer delight and improve as unit. Today's story of our young retailer friend Mahesh will tell you how he was holding back his new year resolution and what made him stick to his plans and win

Mahesh runs a department store, and is a busy man handling all the transactions and analyzing the outcomes every month, he was thinking for long to get a software for his business but failed due to lack of courage and holds back his plan;s year after another.

His father also contributes to the business and is not in favor of software and thus tells him, it is better to have control on our own hands rather then depending on a software.

All the education goes for a toss when your family insists you for not opting for right options and sticking to an age old traditional method of operating a retail store.

Mahesh has made up his mind of implementing the Departmental Store Software solution for his store and now he has to convince his father on the key features and benefits of the software solution.

Mahesh: My friend ramgopal, has a new resource for his store.
Father: Ok, what he does.
Mahesh: He does a lot of things, this resource is a genius
Father: Interesting What all he does, please share in detail

Mahesh: yes sure 

This resource performs the following activities:

  • Fast Billing Process using Bar Codes
  • Automate and handles inventory and purchase Management
  • Sales Promotions handling
  • Manages payment for Cash, Credit Card, Cheque 
  • VAT & Central Sales Tax Handling
  • Works on User Defined Day Books & Graphical Reports
  • Provides Complete MIS View & Reporting
  • Manages Complete Accounting upto Balance Sheet
  • Makes reports in Excel/Text/PDF Formats
  • Manage the sales in in Kg/Mtr/Ltr/Sq.Ft./Pcs/Loose
  • Can develop and handle promotions, Loyalty card & coupons
  • Handle Weighing Machine
  • Option to bill for services
  • Manages Product Conversion (100KG to 20 Qty of 5 KG packs)
  • Is also capable of managing Multiple Stock & Sales Locations

Father: Impressed he does a lot of work. I am thinking of the benefits he will bring to our store ?

Mahesh: These are some of the benefits he brings to our business


  • Fast, efficient & personalized services to Customers
  • Plan marketing strategy based on sales trends
  • Track consumer preferences & detail purchase history
  • Access, analyze and share data across the chain 
  • Protect your investment with rich support and maintenance offerings
  • Reduce Investment on Inventory
  • Lower Operating Cost
  • Effective Control over pilferage
  • Effective centralized control at HO
Father: Ask your friend to search for more such resources, i am convinces we must hire a resource who performs all these activities. How much does this resource Charges, Tell him we can's give more than 6000 per month and only 1 off in a month that too if necessary, and working hours may stretch a bit as per workload.

Mahesh: Alright i will. He has a resource who can join from tomorrow, shall i confirm him.

Father: Yes you can.

The very next day, mahesh had the software installed in his store and aligned it as per his needs.

His father enquired the next day where was that resource whom you were talking about ? and what are these machine for.

Mahesh : Father this is the resource i was talking about and it performs all the tasks.

Some other advantages are:
  • Never asks for holidays
  • Can work as long as we want
  • No salary hikes
  • Secure and faithfull
  • Provide Accurate information
  • It at a much lower cost on whcih you agreed to higher the resource. 
His Father smiled and told his son, that you made me realize the importance of change and how its beneficial for our business, i am proud of you.

So this is the small story of Mahesh and his Father and how mahesh kept his new year resolution for installing a software solution for his store.

We wish you a Very Happy New Year and Hope that you hold back to your New Year Resolutions like Mahesh.

Remember Change is the only thing constant and change has to be for good.

RetailGraph Team

SoftWorld (India) Pvt. Ltd.
21, Sunder Market,
Near SMS Hospital, Jaipur-302004
Ph: +91-141-2577600 (5 Lines) * Fax: 2571882
Cust. Care Center: +91-141-2577603 (2 Lines)
Email: info@swindia.com
Web: www.swindia.com
Web: www.retailgraph.com
Web : www.retailg.com

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